​Welcome to D-Garage Mobile PRO (dgaragemobilepro.co.uk). By booking or using our mobile automotive, diagnostic, bodywork, or roadside assistance services, you agree to the following Terms and Conditions. ​

1. Services Provided ​D-Garage Mobile PRO provides mobile vehicle services including, but not limited to: ​Mobile SMART paint and bodywork repairs. ​Diagnostic scanning and fault code identification. ​Battery jump starts and electrical troubleshooting. ​Mobile tyre puncture repairs (string plug) and wheel changes. ​Recovery service coordination through local third-party recovery operators across Peterborough, Wisbech, King's Lynn, and surrounding areas.

​2. Mobile SMART Paint & Bodywork Disclaimer ​Our mobile SMART paint repairs are localized cosmetic touch-ups designed as a cost-effective, convenient alternative to traditional bodyshop overhauls. By booking bodywork services, you acknowledge and agree to the following terms: ​Colour Match & Paint Fading: While we use professional colour-matching equipment, an absolute 100% factory-identical colour match cannot be guaranteed if the vehicle’s original paint has suffered from sun damage, age, weathering, oxidation, or prior non-factory resprays. ​Environmental Dust & Mobile Conditions: Repairs are carried out on-site in a mobile setting and not inside a sealed, vacuum-filtered spray booth. As a result, minor microscopic dust particles may occasionally settle into the clearcoat during curing. ​Finishing & Polishing: All freshly painted areas are wet-sanded and machine-polished to reduce any environmental imperfections to the absolute minimum achievable under mobile working conditions.

​3. Operating Hours & Emergency Call-Outs ​Standard Operating Hours: Standard mobile services operate 14 hours a day, 7 days a week. ​Emergency Out-of-Hours Service: Urgent roadside call-outs during night hours are available at our sole discretion. Additional out-of-hours surcharges apply for emergency late-night services.

​4. Bookings and Call-Out Fees ​A call-out fee or non-refundable deposit may be required to confirm your booking or emergency dispatch. ​If our technician arrives at your location and the service cannot be performed due to incorrect vehicle details provided by the client, lack of access, or client cancellation upon arrival, the call-out fee remains payable.

​5. Client Responsibilities ​To enable us to safely perform mobile services, the client must ensure: ​The vehicle is parked in a safe, legal, and suitable location (flat surface away from dangerous traffic). ​Clear access to the vehicle, keys, and any wheel locking nuts is provided upon arrival. ​Accurate description of the vehicle's fault or condition is provided prior to our technician's arrival.

​6. Diagnostics and Emergency Repairs ​Diagnostics: A diagnostic scan identifies computer-registered error codes. Diagnostic results indicate potential issues but do not guarantee immediate resolution without further physical component repair or replacement. ​Temporary Puncture Repairs: On-site plug/string repairs are intended as roadside emergency fixes to allow safe transit. It is advised to have the tyre inspected at a permanent tyre facility.

​7. Payment Terms ​Payment is strictly due immediately upon completion of the service on-site. ​We accept cash, direct bank transfer, and major electronic payment methods as agreed prior to service execution.

​8. Recovery Coordination ​D-Garage Mobile PRO partners with trusted independent local recovery operators for vehicle transport. Recovery services arranged through us are fulfilled by independent partners under their respective operational policies.

​9. Contact Us ​If you have any questions regarding these Terms and Conditions, please contact us: ​Email: info@dgaragemobilepro.co.uk ​Website: dgaragemobilepro.co.uk

Terms & Conditions